Six Sigma is a system designed to improve the effectiveness and efficiency of all business processes, including manufacturing and quality. Its ultimate goal is to create value, enhance total customer satisfaction, and provide meaningful tools and training to employees in an effort to better harness the considerable skills which reside within a business.
Alpha's Customer Value Six Sigma is a structured methodology for creating, improving, and maintaining business or technical processes focused on delivering increased value to our key customers’ business. It utilizes a robust toolset addressing:
- Root Cause Analysis
- Variability Reduction
- Voice of Customer Analysis
Our Customer Value Six Sigma process is supported by a focused team of experienced Alpha's Black Belts and Green Belts who are committed to an integrated partnership approach that addresses business challenges.